Equipment Repair Services

As a supplier of high quality products, Emerald Datacom Products, Inc knows that even the highest quality label printers and data collection equipment will eventually need to be serviced.   The onsite and depot service offerings at Emerald Datacom Products are designed to allow for minimal downtime with your equipment.  Whether you need to send a printer in for evaluation or have a technician on-site, we have a plan that right for you.


On-site Service - Bar code printers only
Simply put, a technician will come to you to fix the problem.

Throughout the United States and in parts of Canada and Mexico, trained service technicians arrive on location typically within 24 hours of your initial service call.

Depot Services
When you choose Depot service, you send your equipment to one of the convenient repair centers. Depot repairs are performed by factory-trained technicians, who repair your reported problem and return your equipment to factory standards quickly and economically.

Parts and Printheads
Emerald Datacom Products is your spare parts headquarters!  Large orders or small, Emerald Datacom Products is designed to expedite spare parts distribution quickly and economically at very competitive prices!

Contracts and Agreements
Emerald Datacom Products provides a wide variety of contracts and Service Agreements to keep your bar code label printer operating at peak performance.  Let us provide you with a competitive quote today!

941 Keystone * P.O. Box 5534, River Forest, Illinois 60305
Telephone (708)366-7800 *  Fax: (708)771-8233